Refund & Return Policy
At Sunny Microdose, we stand behind the quality of our products and strive to ensure customer satisfaction. Please review our refund and return policy below:
1. Eligibility for Returns & Refunds
- Unopened and unused products may be returned within 14 days of delivery for a full refund or exchange.
- Products must be in their original packaging and in resalable condition.
2. Non-Refundable Items
- Opened, used, or tampered products cannot be returned due to health and safety regulations.
- Digital or promotional items (e.g., discounts, free gifts) are non-refundable.
3. Refund Process
- To request a refund, contact our support team at orders@sunnymicrodose.com with your order number and reason for return.
- Approved refunds will be processed within 7-10 business days to the original payment method.
4. Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery with photos, and we will arrange a replacement or refund.
5. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective product).
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
6. Changes to Policy
- We reserve the right to modify this policy at any time. Continued use of our website constitutes acceptance of these terms.
For any questions or concerns, please contact us at orders@sunnymicrodose.com