Shipping Policy
At Sunny Microdose, we provide fast and reliable shipping across South Africa. Please review our shipping policy below:
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Rates & Delivery Times
- Urban Area: 3 - 5 business days
- Outlying Areas: 5 - 8 business days
Delivery times may vary based on location, courier delays, and external factors beyond our control.
3. Tracking Your Order
- Once shipped, you will receive an email with a tracking number to monitor your package.
- If you do not receive tracking details within 3 business days, please contact us at orders@sunnymicrodose.com.
4. Lost or Delayed Shipments
- If your package is lost or significantly delayed, please contact us, and we will assist in tracking or replacing your order where applicable.
- Sunny Microdose is not responsible for courier delays or force majeure events.
5. Incorrect Address & Failed Deliveries
- Please ensure your shipping details are correct at checkout.
- Orders returned due to an incorrect address or failed delivery attempts may be subject to additional shipping fees for resending.
6. Changes to Policy
- We reserve the right to update this shipping policy at any time.
For any questions or concerns, please contact us at orders@sunnymicrodose.com
